At Cos Lane we try to give you the best possible care and treatment. 

We value comments good or bad, to help us improve the service.  If you wish to give feedback or make a comment, including a compliment or have any concerns or complaints about the standard of care we have provided, please let any member of staff know. 

A copy of Cos Lane’s Complaints Handling Procedure 2022 is available here:- 

Complaints Procedure